The Inland Revenue Story: Creating a Culture of Continuous Improvement

The Inland Revenue Story: Creating a Culture of Continuous Improvement
Ahead of Process Excellence New Zealand 2017 we look back on this key presentation from PEX Week Australia 2016 by Darren Lee, Continuous Improvement Manager at Inland Revenue NZ. In this presentation, Darren shares The Inland Revenue story and delves into their eight year business transformation which has strategically shifted focus to create the ‘Inland Revenue of the Future.’ 

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