View Agenda
Become a Sponsor
Purchase Pass
20 - 22 March, 2017 | Rydges Auckland, New Zealand
  1. Home
  2. Speakers
  3. Dion Chamberlain
View All Speakers

Dion Chamberlain


Manager Business improvement and Support
Department of Internal Affairs

Check out the incredible speaker line-up to see who will be joining Dion.

Download The Latest Agenda

Conference Day Two: Wednesday, 22 March 2017

Saturday, November 3rd, 2018

09:10 Transforming Services into a More User Centered Experience Through Online and Digital

  • Aligning services with how people live their lives and when they need them
  • Highlighting why DIA implemented a more agile methodology to continuous improvement
  • Implementing change more frequently for rapid development
  • Utilising data and analytics to take a more targeted approach and understand barriers to drive customers online