Kellie King
Head of Lean- Transformation
Bupa Australia
Check out the incredible speaker line-up to see who will be joining Kellie.
Download The Latest AgendaConference Day One: Tuesday, 21 March 2017
Wednesday, October 3rd, 2018
09:10 Opening International Keynote: Transforming Lean & Six Sigma Deployment at Bupa
- Evaluating the next steps in Lean Six Sigma to get your organisation ahead of the game
- Valuing linkage between processes and departments that can improve your process initiatives
- Promoting cultural shifts within your organisation to develop your staff for any new goals/processes
- Achieving measurable excellence not only internally but for processes involving customers
12:40 Panel Discussion: How will The Future of AI Impact Our Improvement Processes and Business Operations
- Where will AI and Digital be within the next 5-10 years and how do we best prepare?
- Connecting process rules to process robots and automation
- What happens to the organisation as AI increases? Tips for keeping staff motivated and engaged
- How can we plan for AI and build it into the business strategy
- Addressing challenges and strategies for change management and change resistance
- Progressing from prototyping: Implementing AI in the customer service environment