20 - 22 March, 2017 | Rydges Auckland, New Zealand

Kellie King

Head of Lean- Transformation
Bupa Australia

Conference Day One: Tuesday, 21 March 2017

Wednesday, October 3rd, 2018

09:10 Opening International Keynote: Transforming Lean & Six Sigma Deployment at Bupa

  • Evaluating the next steps in Lean Six Sigma to get your organisation ahead of the game
  • Valuing linkage between processes and departments that can improve your process initiatives
  • Promoting cultural shifts within your organisation to develop your staff for any new goals/processes
  • Achieving measurable excellence not only internally but for processes involving customers

12:40 Panel Discussion: How will The Future of AI Impact Our Improvement Processes and Business Operations

  • Where will AI and Digital be within the next 5-10 years and how do we best prepare?
  • Connecting process rules to process robots and automation
  • What happens to the organisation as AI increases? Tips for keeping staff motivated and engaged
  • How can we plan for AI and build it into the business strategy
  • Addressing challenges and strategies for change management and change resistance
  • Progressing from prototyping: Implementing AI in the customer service environment

Check out the incredible speaker line-up to see who will be joining Kellie.

Download The Latest Agenda