20 - 22 March, 2017 | Rydges Auckland, New Zealand

Robin Collis


National Operations Manager, Continuous Improvement
Villa Maria Estate


16:55 Driving Operational Excellence Management Strategies

  • What are the best methods for streamlining your resources to achieve excellence in operations?
  • How can we improve our operational teams in relation to cost, service and quality?
  • What are certain programs we can roll out to track operational productivity and utilisation?
  • How do we ensure that our customer focus is prominent in our approach?

11:30 Panel Discussion: Driving a Continuous Improvement Culture and Influencing Leadership Buy In

  • Tips and tools for imbedding and influencing a culture of continuous improvement
  • How can you create an environment for change and innovation?
  • Discussing how to deal with leadership challenges and the difference between lean and traditional style
  • Driving sustainable results over time and embed continuous improvement into the organisation


Check out the incredible speaker line-up to see who will be joining Robin.

Download The Latest Agenda